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Community Member

Cisco TMS 14.3.1 support for Polycom PVX and VSX

hi!

i have made the updating our TMS and now i have few problems.

All pvx endpoints give error message from tms, Incorrect management address even this value is right in both.

Also phonebook is problem because in our system we can call only with e.164 numbers and sip url addresses. now in phonebook we have also ip number in contact options? How i can get only e.164 number to contact method? or url?

- Petri   

1 REPLY
VIP Purple

Cisco TMS 14.3.1 support for Polycom PVX and VSX

Hi Petri.

Does the error go away when you click on the "Enforce Management Settings" button in the settings for an endpoint in TMS?  I've seen this fix some VSX's in the past, I don't have any PVXs, but could be worth a go on those too.

Depending on how many devices you have, you may find it preferable to create some "Manual List" type phone books and only add the relevant entries (ie, E.164s only).  We have a few hundred endpoints here and manage some similar phonebooks for groups of our devices.

Wayne

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Wayne
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