I have a Cisco Touch that keeps losing the static IP configuration randomly and then displays a message to configure the manual IP settings, once this is done the system connects with the SX20 no problem.
What version of software are you running on the SX20? There were some improvements with regards to Static IP addresses and the Touch in one of the more recent version (TC7.1.0 from memory) - the latest being TC7.2.0.
If you have an active service contract on your device you should be able to download the updated software from the Cisco web site.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...