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Community Member

Cius to EX90 or Jabber Video

Has anyone every gotten their Cius to take or make a video call to or from an EX90, C-series, or Jabber video client?

If so, what do I need?

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Community Member

Cius to EX90 or Jabber Video

I can tell you how ours works...

Our environment has EX series, C series, and Jabber TelePresence (aka Movi) registering to our VCS Control. We have a SIP trunk between the VCS-C and our CUCM. On the VCS, we have FindMe enabled.

Any calls placed to my video SIP URI are configured via FindMe to also forward to my CUCM extension. I can answer the call on my Cius (or 9971, Jabber for Windows, etc.) and get video both directions.

You can make a route pattern to direct calls to VCS devices from CUCM devices.

I've seen problems with CUCM versions under 8.x where you'll only get audio when calling from CUCM to VCS.


Community Member

Cius to EX90 or Jabber Video

So I already have the SIP trunk between VCS-C and CUCM, but the problem I am having is that I only get audio calling from my EX90 or E20 or Jabber to the Cius.

VCS X7.1

CUCM 8.6.2

The guy with the Cius is telling me all of his video options are enabled.

Very strange.

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