Clear call log - E20

[mattjenkins]

I need to clear the call logs on all my e20's (70 odd) and wanted to be able to run the 'xcommand calllog clear' through a TMS provisioning template.

I saw the Custom Command/Custom Configuration options but these return back with xml errors...

Is this possible at all??

[Kjetil Ree]

The TMS online help says we need to use this notation for custom commands:

System name test

I don't have an E20 at hand, so I can't test it myself right now, but I thus think you should use something like

Clear

[Kjetil Ree]

Hmm... What I suggested above didn't work...

curl -d "Clear" http:///putxml

returned:

No action detected in document

I'm not sure how to translate "xcommand calllog clear" into a command that the endpoint's XML API service  recongnizes, but someone else out there probably knows...

[mattjenkins]

Anyone else able to help?

Sent from Cisco Technical Support iPad App

[Teck Chye Tang · Accepted solution]

Hi,

I think the line should be

However, there is a bug in TE4.x that it has a problem with XML Get command. See CSCtx78605.  This has been fixed and should be part of future release.

However, I think you can use a C-series a try out this command to confirm it does work. Cause C-series uses the same command. 

Alternatively, you can jsut try it on a TE2.x release E20.

[Martin Koch · Accepted solution]

Hi!

Yes I agree with Teck. I tried it yesterday in my Lab.

Well spotted Teck, I wrote the code myself so I did not notice the missing tag :-)

* C60 with TC5.1: worked fine, history removed

* E20 with TE4.0: the error Kjetil described: No action detected in document

* E20 with TE4.1.1: the e20 returned: 500 - Internal Server Error

Did not check with TE2.x but that sounds like a good idea to try.

If TE4.x is required I would look into using an ssh script to execute that command.

[mattjenkins]

Cheers guys will monitor the bug and will look in to scripting a ssh job.

Sent from Cisco Technical Support iPad App