Codec Software too Old

[Irshad Mohammed Hussain]

I have Ex60, when i am  trying to register it Call Manager 9.1 it is not responding at all, the Touch Panel shows me this error " The Software version on the codec is too old to support this touch screen hardware Please contact your Administrator"  I have 3 more Ex60 with same software version  but they are all working fine. what could be the reason as i could not able to register this one.

[Patrick Sparkman]

You check what the minimum codec software is compatible with the version of Touch 8 you have by checking the Touch 8 dependencies table in the release notes on pg 84.