The migration tool states that it is to be used for migrating S5.0 on 1st generation hardware to S5.0 2nd generation hardware. The document has not been updated since S5.1 and S5.2 came out. Is it still okay to use the tool, to migrate S5.0 on 1st generation hardware to S5.2 2nd generation hardware?
Needless to say, I don't really want to mess up a client's data.
The migration tool will migrate data from the same release 1st gen hardware to the same release on 2nd gen hardware. (e.g. 5.1 to 5.1 or 5.2 to 5.2). It cannot be used for going from 5.0 to 5.2 and is not supported for releases prior to 5.0.
If you experience an issue for these scenarios, please proceed to open a TAC case.
Yes, I'm aware of that - and I was going 5.1 from/to 5.1 and it failed.
The migraton from 1st gen box initially failed - went fine second time around, however, migrating that data to the 2nd gen box failed 3 times in a row.
I had a quick look in the log and did see an error relating to "cluster ip address" (these are stand-alones, not clustered), but didn't want to stuff around with it as keeping the data wasn't critical nor important, but getting the box up and running was.
Doing another migration tomorrow with another 1st gen box which is being replaced with 2nd gen, so shall be interesting to see how that goes...this time I might even keep the log if it fails and forward it to TAC.
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Yes its possible to downgrade the TCS but it wont keep the data so ot needs to be backed up. In case of an RMA if the unit you receive is on a different software than the old one i.e the old one is 5.0 and the new one is 5.1 jist uninstall the content server software and install the one you want.
I have a document that describes this in more detail somewhere. I can email it to you tomorrow?
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