Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Content Server Migration

The migration tool states that it is to be used for migrating S5.0 on 1st generation hardware to S5.0 2nd generation hardware.  The document has not been updated since S5.1 and S5.2 came out.  Is it still okay to use the tool, to migrate S5.0 on 1st generation hardware to S5.2 2nd generation hardware?

Needless to say, I don't really want to mess up a client's data.



Re: Content Server Migration

I tried today, both TCS on 5.1, migrating data from 1st gen failed initially, second try went ok.

Migrating this data to 2nd gen failed miserably, so have to re-build from scratch.

At least this TCS did not contain data we couldn't afford to lose, but still...

I'm doing another 5.1 migration towards the end of next week, so shall be interesting to see how that one goes.

Please rate replies and mark question(s) as "answered" if applicable.
Cisco Employee

Re: Content Server Migration

Hello Jens,

The migration tool will migrate data from the same release 1st gen hardware to the same release on 2nd gen hardware.  (e.g. 5.1 to 5.1 or 5.2 to 5.2).  It cannot be used for going from 5.0 to 5.2 and is not supported for releases prior to 5.0.

If you experience an issue for these scenarios, please proceed to open a TAC case.



Re: Content Server Migration

Hi Paula,

Yes, I'm aware of that - and I was going 5.1 from/to 5.1 and it failed.

The migraton from 1st gen box initially failed - went fine second time around, however, migrating that data to the 2nd gen box failed 3 times in a row.

I had a quick look in the log and did see an error relating to "cluster ip address" (these are stand-alones, not clustered), but didn't want to stuff around with it as keeping the data wasn't critical nor important, but getting the box up and running was.

Doing another migration tomorrow with another 1st gen box which is being replaced with 2nd gen, so shall be interesting to see how that goes...this time I might even keep the log if it fails and forward it to TAC.

Please rate replies and mark question(s) as "answered" if applicable.

Content Server Migration


Jens: how much data did you had and how long did the migration take?

(think we have around 150gb currently on the content server)

Paula: is it possible to downgrade a new TCS from S5.2 to S5.0 to do the migration?

Please remember to rate helpful responses and identify

Cisco Employee

Re: Content Server Migration


Yes its possible to downgrade the TCS but it wont keep the data so ot needs to be backed up. In case of an RMA if the unit you receive is on a different software than the old one i.e the old one is 5.0 and the new one is 5.1 jist uninstall the content server software and install the one you want.

I have a document that describes this in more detail somewhere. I can email it to you tomorrow?

Sent from Cisco Technical Support iPhone App

Content Server Migration

Yes, tomorrow is perfect!

Thank you Magnus!

Please remember to rate helpful responses and identify

Content Server Migration


I will be migrating our TCS too soon, could you please email me the document too.


Justin Ferello

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
New Member

Content Server Migration

Magnus will you be replying back to this thread as I would be interested in that document as well please


Cisco Employee

Content Server Migration

Hi Guys

Sure, please send me your e-mail address.


CreatePlease login to create content