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CPL Scripts for limiting concurrent users

I want to configure a CPL script that will limit the number of concurrent users based on Zone registrations.

Has anyone completed this before or is there an example of the script that I need to write

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Re: CPL Scripts for limiting concurrent users

Hi Peter,

As I understand, you need to restrict the number of concurrent calls in VCS and you plan to do that by using CPL. Is my understanding correct?

If yes, unfortunately, as I mentioned previously in another thread, VCS doesn't provide any mechanism to count the number of active calls and then limit the calls after reach a certain value. You will really need something out of the box to achieve your need, maybe a custom external call policy server, just like I suggested in the other thread, take a look:

https://supportforums.cisco.com/message/4010381#4010381

I do see you really need to have some feature in VCS that allows you to limit the number of concurrent calls, maybe something applied to a specific subzone or search rule. As VCS doesn't provide this feature at this moment, I would suggest you to go ahead and raise a feature request. Contact your Cisco representative, he can help you with that matter.

I also suggested you a "not perfect method" to control the number concurrent calls based upon bandwidth limitation, this is the only thing you have inbox, in VCS itself:

https://supportforums.cisco.com/message/4004704#4004704

I hope this help

Regards

Paulo Souza


Please rate replies and mark question as "answered" if applicable.

Paulo Souza Was my response helpful? Please rate useful replies and remember to mark any solved questions as "answered".
1 REPLY

Re: CPL Scripts for limiting concurrent users

Hi Peter,

As I understand, you need to restrict the number of concurrent calls in VCS and you plan to do that by using CPL. Is my understanding correct?

If yes, unfortunately, as I mentioned previously in another thread, VCS doesn't provide any mechanism to count the number of active calls and then limit the calls after reach a certain value. You will really need something out of the box to achieve your need, maybe a custom external call policy server, just like I suggested in the other thread, take a look:

https://supportforums.cisco.com/message/4010381#4010381

I do see you really need to have some feature in VCS that allows you to limit the number of concurrent calls, maybe something applied to a specific subzone or search rule. As VCS doesn't provide this feature at this moment, I would suggest you to go ahead and raise a feature request. Contact your Cisco representative, he can help you with that matter.

I also suggested you a "not perfect method" to control the number concurrent calls based upon bandwidth limitation, this is the only thing you have inbox, in VCS itself:

https://supportforums.cisco.com/message/4004704#4004704

I hope this help

Regards

Paulo Souza


Please rate replies and mark question as "answered" if applicable.

Paulo Souza Was my response helpful? Please rate useful replies and remember to mark any solved questions as "answered".
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