I have a New install of a CTS3210 running CTS1.8.1 code. The install team has done their due diligence in trying to address an error for the LCD seen in the staus window on the codec. When you drill down the LCD shows 'power status unknown'.
The LCD works just fine, all cabling has been checked, and system has been rebooted.
Check the serial cable between the ACU and the LCD. The serial cable should be plugged into the #1 serial port on the ACU. The serial cable on the LCD side should be plugged into the RS232 port closet to the front of the LCD (out port).
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...