Hi Jackie,
Under your TFTP File Management for your CTS 1300, which loads to do you have?
In CM Administration, what is under the phoneload name for one of the CTS 1300's?
Can you remove .SPA , .SBN and try ?
For example:
If you have CTS.1-9-1-68R-K9.P2.SPA, under the phone load, can you put: CTS.1-9-1-68R-K9.P2 and leave off the .SPA?
OR
in OS Administration:
CTS.1-9-0-46R-K9.P1.sbn
Under phoneload name, I would put:
CTS.1-9-0-46R-K9.P1
Let us know the results.
Lalit