CTS 3000 - Hand-off a participant to the main codec when a second participant disconnects
We have a CTS 3000 system at our head office in Slough, and we were wondering if there is any way of a second participant being handed off yo the main codec when the first participant disconnects?
The first meeting we had was a TP call with Madrid and Madrid appeared in the centre screen. Just before this meeting was due to end the next meeting (Netherlands) came onto the same call and appeared on the right hand screen. So far so good! Then Madrid disconnected from the call as their part of the meeting had finished which left Slough and Netherlands on the call, however the people from the Netherlands remained on the right hand screen and didn't move into the centre screen. So the left and centre screen were blank.
Is there any way in the future of moving the person to the centre screen without them disconnecting and reconnecting? As this is what we’re having to do at the moment to shift the person back to the centre screen. I hope this makes sense!
Just to get a better sense here of what is going on - I assume you are using a Telepresence Server to host this call as a conference, is that correct? Then, another endpoint joins this conference and there are three endpoints in it. the 2nd endpoint leaves the conference and we are left with endpoint one and three, with endpoint three displaying on the right hand screen.
Are you using TMS or CTS-Manager to schedule conferences, or just joining the conference manually?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...