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CTS-3200 "Camera Auto Adjust Failed"

  When trying to whitebalance the cameras on the CTS-3200, I get the following error message:

Starting...
Pausing four seconds...
Checking for valid gain values...
  o Gain (2.62746) must be greater than 3 and less than 7.

*** CAMERA AUTO ADJUST FAILED! ***

Some camera settings are outside of the acceptable range. Please check:
  o Are the lights on in the meeting room?
  o Is the lens in place on the camera?
  o Has the lens cap been removed from the camera lens?
  o Is the target properly positioned in front of the camera you are testing?
  o Is anything between the camera and the target on the meeting room table?
Finalizing...
Done.

                

Running Software Version:  CTS 1.10.2(42)

We have 17 Brightline Stealth-T VTC fixtures, all with two (2) Osram Studioline 55W/3200 lamps.

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