CUVC/CTS-Manager HD

[Nick Halbert-Lillyman]

I previously had an SD 3115 MCU on our Telepresence system, but now we have a 5230 capable of HD interop.

Everything works fine when perfoming Ad-Hoc dialing, but in CTM I can't seem to change it from "SD" to "HD" under Applicaiton settings -> Interoperability with video conferencing - the option to change from CIF to 720p is greyed out,

I have deallocated then deleted the MCU and there are no scheduled interop meetings.  Is there something else I need to check so I can change this setting?

[shashi.putturao · Accepted solution]

Hello,

In order to enable HD (720p), you need to ensure all your codecs and CTMS are on 1.6.x code.

In CTM: Support - Rooms - Capability - Check the versions of all the codecs

Regards,

Shashi

[Nick Halbert-Lillyman]

Thanks, that did it!

Even though all our rooms are 1.6.4, I had entered a room into CUCM that had yet to be connected, so CTM hadn't realised that it was 1.6, so it had an 'X' for HD interop.  I deleted it from CUCM and the 720p option is now selectable in CTM.

Thanks for your help.