Deleting logs and configuration files from a CTS-unit?
Is there a way to completely "purge" a CTS unit of all logs and configuraiton files, including those stored on a previous image?
I ask because as I work in a high security environment, there are sometimes issues with RMAs etc when we need to send back something like a primary codec - we often need to get rid of IP addressing, call history, room name etc.
Optimally, I would hope to be able to do this both remotely or from the unit itself, e.g. if a unit has failed and we can't access it remotely.
Re: Deleting logs and configuration files from a CTS-unit?
If the CTS is reloaded the logs are gone .
Question was. Want to erase/purge all info from CTS , before the CTS hardware is been send out for RMA. .
Regarding the admin command =("utils system reset factory") . You still with have the TFTP IP address when the command is executed to download the config back again. What the customer was asking. "all NV data including user data, user config info, and calibration settings store in NV, etc. should be cleared so the device can be re-provisioned as new and fully reconfigured for a new living room environment."
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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