I've finally got our hands on a DX80 and Im now puzzling over how to configure it to receive/make SIP calls to VCS registered end points..
We are running... VCS 8.2.1... this has EX90 endpoints registered...e.g. firstname.lastname@example.org CUCM 10.5.. this has DX80 endpoints registered and we've assigned some extension numbers...e.g 1001 and 1002
We can.. Make calls from the DX80 ( CUCM10 ) to the EX90s ( VCS ) using the SIP uri.. so dialling "email@example.com " works. Make calls from the EX90s ( VCS ) to the DX80 ( CUCM10 ) using the allocated extension number.. so dialling 1001 or 1002 works.. There is a search rule configured on VCS which matches firstname.lastname@example.org and routes it towards CUCM10..
What I cant seem to do is get the assigned Directory URI ( in CUCM ) to work across the two environments.. So I have assigned these two Directory URIs in CUCM for our 2x DX80s. 1001 = email@example.com 1002 = firstname.lastname@example.org..
The two DX80s can dial each other using their newly assigned URI as they are both in the CUCM environment..
However when I try dialling email@example.com from the VCS environment, it fails and says there is no match.
I have tried creating a matching rule in VCS ( similar to what I did to get the extension 1001 and 1002 working ) to route this over to CUCM but it doesn't seem to match in the logs
In order to successfully call from VCS to CUCM, I have to revert back to using the assigned extension number.. ( 1001 or 1002 )..
Can someone please advise what I have missed please..
I had another look at the search rules on VCS this afternoon.. Basically..
Dialling firstname.lastname@example.org, hits the search rule on VCS which redirects it to the DX80 ( in CUCM land ) and our end point rings.
Dialling email@example.com, does not seem to hit the search rule on VCS ( get the error, 404 Not found ) and therefore does not get routed to CUCM.. This is strange as it is basically the same as the rule Ive created for 1001. ** If it did manage to hit CUCM, I would expect it to resolve to the end point 1001, as Ive created a Directory URI associating the extension and SIP name..
As dialling firstname.lastname@example.org seemed to work, Ive created a new translation search rule on VCS.. So..
Dialling email@example.com now hits a search rule,which translates the entry to…. firstname.lastname@example.org
This then matches the other rule and correctly routes over to CUCM and our DX80 endpoint rings. !.
Again, this is odd as it does prove that a variation of the email@example.com search rule does work , so I don’t understand why a simple reroute statement doesn’t work and we're having to do a translation instead !!..
So kinda working but a very messy way of doing it…. And also we'd have to assign a static routing entry for each DX80 endpoint..
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