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Community Member

E20 missing call control buttons in H323 call

Hello, has anyone run into an issue with the E20 video phones where if it is in a H323 call the hold and transfer buttons dont appear?  it seems that if make or recieve a H323 call this occurs.  SIP works fine. i am running TE4.1.1 in this environment.

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Cisco Employee

E20 missing call control buttons in H323 call

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Cisco Employee

E20 missing call control buttons in H323 call

Hi Jarrod.  Double checking the RN for TE4.1.1 -

Doesn't seem to be implemented for H323 on E20. 

VR

Patrick

Cisco Employee

E20 missing call control buttons in H323 call

Community Member

E20 missing call control buttons in H323 call

Of course it isnt.  that would explain why i have the issues

thanks Patrick!  have a great day!

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