07-09-2013 06:10 AM - edited 03-18-2019 01:25 AM
Is CEC enabled by default or not?
How do we enable CEC on SX20?
My SX20 codec is not powering up the display screen on going from standby.
SX20: TC5.1.7
07-09-2013 06:20 AM
Hi Kelvin,
you can enable CEC under adminsetings> video settings using remote control.
video output HDMI 1 CEC modec: on/off
07-09-2013 06:20 AM
by default, it is set to off
07-09-2013 06:22 AM
Hi Kelvin
By default its off
Video Output HDMI 1 CEC Mode: Off
to enable it
xConfiguration Video Output HDMI 1 CEC Mode: on
for the second issue which may be the reason for above issue
is the codec booting properly , is the codec responding on telnet/ssh ?
if yes,
how many monitors do you have connected 1 or 2
if one on which port is this connected HDMI out 1 or HDMI 2
if HDMI 2 is the dual display option : true on the codec else connect it to HDMI out 1
i know there are a lot of "ifs" hence waiting for your reply
Thanks
Ravi kr.
07-09-2013 06:30 AM
Hi Kelvin,
i suppose the issue only comes when the codec goes in standby, i read the post again for that as mentioned if the codec is responsive at the time of standby we can check in the debug logs if teh codec is sending the wake up message or not.
awaiting response
Ravi kr.
07-09-2013 06:50 AM
Thanks to all!
I have set CEC to ON and on booting the displaying screen is now getting powered up.
However, I have got another question.
Can we use CEC to power off the screen i.e make it go into standby or our only option is to use the screen's standby settings?
I ask because after disconnecting call the codec goes into standby after 10min (as per setting) then we have to wait 10 more min for the display screen to go into standby (due to settings on the tv itself). Is this best practice.
LG 47LM5800: CEC branded as Simplink
07-09-2013 07:27 AM
Hi Kelvin,
no that is not the normal way the standby should happen.
as soon as the codec goes to standby the screen should go along with that, what is happening in your scenario is the screen is going off by it own process of standby in 10 mintues not teh codec sending the sleep signal to the TV.
you changed the CEC mode to on @ codec
what is the standby setting or auto sleep setting on the TV if that is default what is the response
by any chance do you have any other monitor which you can check on the codec.
logically what you are getting is not a normal behaviour.
even if the CEC is off it will still put the codec to sleep mode
Thanks
Ravi Kr.
07-09-2013 10:57 AM
On the TV...
Not so many options as far as sleeeping is concerned.
Its either the sleep timer it turned off or its timed in tens of minutes (e.g 10,20,30...). Nothing like auto sleep or customs sleeping minutes.
Unfortunately I don't have another TV test with on this location but can run tests on another codec with same software realise on a different site.
07-10-2013 02:53 AM
Hi Kelvin,
i understand another TV may not be an option what about any PC monitor whcih you can use to connect either via HDMI to DVI cable.
let me know the possibilties, also if you have a scope of upgrade without any approvals go ahead and upgrade.
Note: if you have dual monitors you may face few layout changes related issues else it fine.
TC6.2 expected to be release by 3rd week this month.
let me know the results of monitor test.
Thanks
Ravi Kr.
07-10-2013 04:54 AM
Hi Kevin,
LG monitors do not support HDMI CEC Standby/Resume with C-Series codecs and SX20. LG Simplink is a proprietary implementation of CEC and does not support our standards-based implementation of power control over CEC.
It seems the LG monitors are using some vendor specific commands and will not respond to our CEC commands - other screen manufacturers (Sony, Samsung, Panasonic) confirmed working. (Try using DVI if possible)
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