I create a conference in MCU 4501 and call the endpoints 3x E20 .Two of the E20 are with private ips 192.168.x.x and one is with public 213.147.x.x The conference starts but the public E20 doesn't sends video and audio and after a short period of time it comes out of the conference. There is the log from the MCU :
Disconnect reason "timeout"; Time in conference 8 mins 24 sec; Participant joined by invitation; Protocol "SIP"; Media encryption status "unencrypted"
Endpoint: IP address "192.168.1.248"; DN "sip:email@example.com"; H.323 alias "naruto"
Media from endpoint:Bandwidth 832 kbit/s; Audio codec "AAC"; Video codec "H.264"; Video resolution "352 x 288"
Media to endpoint:Bandwidth 768 kbit/s; Audio codec "AAC"; Video codec "H.264"; Video resolution "352 x 288"
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...