cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
892
Views
0
Helpful
2
Replies

Error JAVA TMS

When I try to access any option of "monitoring" in the tms, java message appears, I asked for a username and password, set the tms and I can see the error that appears in the picture. 

  Also from accessing the any option "Booking" I get the error: 

"An Error has occurred you! "

As I can see from the image of "Booking"

 

what could be happening?

1 Accepted Solution

Accepted Solutions

Wayne DeNardi
VIP Alumni
VIP Alumni

Those errors will occur with the new versions of Java that do additional security checking - anything from Java update 51 onwards.

I posted a fix for this in another thread: https://supportforums.cisco.com/discussion/12058456/tms-conference-monitoring-not-working-after-java-update - you just need to add your TMS server to the Security Exception Site List.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
--
Please remember to mark helpful responses and to set your question as answered if appropriate.

View solution in original post

2 Replies 2

Wayne DeNardi
VIP Alumni
VIP Alumni

Those errors will occur with the new versions of Java that do additional security checking - anything from Java update 51 onwards.

I posted a fix for this in another thread: https://supportforums.cisco.com/discussion/12058456/tms-conference-monitoring-not-working-after-java-update - you just need to add your TMS server to the Security Exception Site List.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
--
Please remember to mark helpful responses and to set your question as answered if appropriate.

Thanks!!!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: