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New Member

Event Failed: Purging expired log files

Hi everybody,

since the last update of the TMS to version 14.2.2.

I got every morning the following error.

"The event failed to complete. Details: You are trying to access a subdirectory that is located inside a web site from a SafeLocation that does not allow web site file system access."

Does anybody have the same error? How can I fix that?

regards

jens

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Cisco Employee

Re: Event Failed: Purging expired log files

Hey

This might be related to the "ftp" folder being mislocated. For example the software directory (endpoint software packages) maybe located outside off the wwwTMS directory. It is a requirement now to have the directories accessable from web within the wwwTMS folder. Do you store the software packages outside this folder and is that the folder TMS is pointing at?

/Magnus

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Event Failed: Purging expired log files

Did not find anything in the bug toolkit.

If you do not get a better feedback here, please escalate it as a Service Request towards Cisco TAC

and do not forget to post a short note how you fixed the problem.

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Cisco Employee

Re: Event Failed: Purging expired log files

Hey

This might be related to the "ftp" folder being mislocated. For example the software directory (endpoint software packages) maybe located outside off the wwwTMS directory. It is a requirement now to have the directories accessable from web within the wwwTMS folder. Do you store the software packages outside this folder and is that the folder TMS is pointing at?

/Magnus

Sent from Cisco Technical Support iPhone App

New Member

Re: Event Failed: Purging expired log files

Hi Magnus,

this sounds good. Yes we have moved the softwarefolder to "D:\Software\", because the system partition is not so big.

Is there a possibility to fix that, without moving the softwarefolder back to the systempartition.

regards

jens

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