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New Member

EX60 touchpad displays "software upgrade in progress"

I have an EX60 that I upgrade from TC5.x to TC6.0.1.  TMS says the upgrade worked, and the web interface shows the TC6.0.1 interface, but the touchpad on the EX60 is displaying "software upgrade in progress".  I performed a factory reset, but that did not help.  What do I need to do to get this device back into operation?

Darren   

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New Member

EX60 touchpad displays "software upgrade in progress"

I upgraded the endpoint again to TC6.0.1 and fixed it up.  Was there anything else I could have done?

Cisco Employee

EX60 touchpad displays "software upgrade in progress"

Hi Darren,

Have seen this beheviour in past , In my case issue was resolved by removing & reconnecting touchpanel physically .

Kind regards,

Dharmmesh

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