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New Member

EX90 mutisite

I have EX90 with MS and PR license with version TC 4.2 but can't add four video call (including me), where its support upto four participants. Is there any additional configuration required in EX90?

6 REPLIES
Bronze

EX90 mutisite

Hi Amrish,

Please let me know, are you be able to add third participant. Are you getting any error message on screen while adding fourth participant or it fall back to audio call.

Regards,

Vivek

New Member

Re: EX90 mutisite

Hi Vivek,

It's not showing any error but give busy tone after adding forth call.

Thanks

Bronze

Re: EX90 mutisite

Hi Amrish,

Please let me know, what bandwidth you are using to make call for individual participant.

If possible send me log by following steps:


  •   Open the console/telnet/ssh session with codec
  •   Reboot codec by xCommand boot
  •   Reopen the console/telnet/ssh session with codec
  •   xstatus
  •   xconfig 
  •   log ctx H323Packet debug 9 (TC2.x or prior software version, please use“log ctx H323Stack debug 9”)
  •   Make a call and keep running until you have recreated the problem
  •   xstatus, if issue related to video/audio channel status etc.
  •   Hang up call
  •   log ctx H323Packet debug off (TC2.x or prior software version, please use“log ctx H323Stack debug off”)
  •   Once recreated the problem and captured the log, reboot codec by xCommand boot
  •   Access to codec WebGUI for download log file, http://
  •   Download the latest file “log.tar.gz”  and send to vivsing2@cisco.com

Thanks,

Vivek


New Member

Re: EX90 mutisite

Hi Vivek,

I am using 6mb for connecting calls, all endpoint are connected locally.

Re: EX90 mutisite

To my knowledge max is 3 calls if the has been increased not sure !

the EX90 has MultiSite, which allows executives to add two other participants to any call and the large 24" HD screen ensures they are easily viewable.

http://www.prnewswire.com/news-releases/revolutionary-tandberg-ex90-extends-the-award-winning-tandberg-telepresence-experience-to-the-desk-88808077.html

http://communities.cisco.com/thread/22488

Bronze

Re: EX90 mutisite

Yes you are right, but including your self, there are 4 participant and one audio call.

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