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External Calling with VCSE

Hello Everyone,

I have a VCS Starter pack express configured for a client. All the VC endpoints are registered to the CUCM and we use the VCS for external calling via the DNS zone. External calls are failing with 014-11-11T09:01:45+08:00 tvcs: Event="Call Rejected" Service="SIP" Src-ip="10.10.31.20" Src-port="5060" Src-alias-type="SIP" Src-alias="sip:2494@10.10.31.20" Dst-alias-type="SIP" Dst-alias="sip:l" Call-serial-number="bef1db7b-fb14-4ebd-8cac-5ce134c13a34" Tag="2e7948db-365a-4fb4-a273-22200c8b89b9" Detail="Not Found" Protocol="TCP" Response-code="404" Level="1" UTCTime="2014-11-11 01:01:45,934". 

I have a pre search transform in place to strip the port info and a search rule to forward any alias to the external DNS zone, but still does not work. Any help would be greatly appreciated.

1 REPLY

Hi Akshay,

Hi Akshay,

From above the Destination is:

Dst-alias="sip:l"

I'm not sure:

  • what you transform is doing, or
  • what your search rules do, or
  • what is trying to be dialled, and
  • what is trying to be reached.

Can you confirm and show these for us?

 

Cheers

Chris

 

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