Failed to login jabber

[Shy Solenko]

Hi

I registered new users with the TMS as internal users in the VCS...

And in their computer they fail to login to the software..

i attached the configuraion.. there is anything else that they need to do in their computer..

the VCS is working and we register in past people to it

Thanks in advance

Shy

[Salim Ghoggal]

Hi Shy,

What do you meen by "Internal users..." ?

Do you add accounts manually or import them ?

What is the error message ?

If you have an old account and can connect form your PC, you can try to connect with a new user credentials from your PC to check if the account is ok.

Best regards

Salim

[Shy Solenko]

Hi Salim

Thanks for the answer... internak i mean from my active directory with mail the end ....@gazitgroup.com

There is any ports to open??

i get login failed message.

i attached the configuration that we put in the jubber software under advanced

thanks