Somehow on all my Movi users there's added a H323 line in the adress space (see attacment) does anyone know how to remove that since the "Sip:my.address@" is making problems for me when importing phonebook to a ldap server
Which version of TMS do you use?
What kind of phonebook source is set up for this phonebook?
If its the provisioning phonebook source?
do you use findme?
what did you setup as the device and findme alias?
anything else to report?
Define "importing to an ldap server", The TMS can only export to a ldap server, but the ldap server
can not directly import from TMS (if "import/export" defienes who initiates the data exchange)
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Can you check the phonebooks in TMS to see if they are also showing the same URI?
If yes, then check under the h323 id on each endpoint and see if they are configured to be like that.
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Could you please check the preconfigured templates on TMS, because they might be pushing this URI on the endpoint .
I assume you are not using FindMe? I think that if you were using FindMe, you would only see a single entry for each user (Containing the FindMe callable ID) rather than the device-specific URI's (Such as 'aak580-03.movi@domain).
In TMS, what is Administrative Tools > Configuration > General settings > Route Phone Book Entries set to?
I assume this is the provisioning phonebook you are looking in here. And if you have configured a findme address in the provisioning directory then it will create a H323 and SIP address for the findme address pattern. This will be created right after the the movi user has been created.
If you do not see anything in the provisioning directory go to the Admin tools --> config --> tmsagent settings and check "Show findme configurations" (set it to "Yes"). Go back to the provisioning directory and check the findme address pattern on the top level groups. If you cannot find anything, check the specific user to see if it has a findme pattern.
Even though the findme settings is set to "No" whatever typed in from before will still be there, but hidden. By deleting the findme address pattern these entries will be removed from all users automatically.
If you still have problems I suggest you raise a TAC case for further investigation over webex.
I tried your solution but i still have the H.323 uri in the phonebook.
I'll raise a TAC and see if they can figure it out.
Thanks for the effort on this matter.