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Community Member

Hardware serial # of the Touch remote

I have a C40 running TC6.2 and we really like the new web interface features....

Under the Configuration/Peripherals menu I can see status, Hardware version, Software version and IP address of the touch remote....

However I cannot see the hardware serial# of the Touch remote.

The Home page shows the codec serial# but not the touch remote serial #

Does anyone know how I can get this touch remote hardware serial # besides flipping it over and reading it off the bottom?

Thanks

2 REPLIES
Community Member

Hardware serial # of the Touch remote

+1 for display the touch serial# under configuration->peripherals menu.

Community Member

Hardware serial # of the Touch remote

I used the "Open Service Request" action on the righthand side of the post...

I asked that an enhancement request be created and if a command line based command is available

I must say, I do like how the Support Forum is linked to the TAC....

I will post the info if I get the command line info

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