How to dial direct to an IP address (a.k. point-to-point?) from Codec C40
We are looking to replace trusty old Polycomm and Tandberg units with a Telepresence C40. On the old Polycomm and Tandberg units we can simply enter the endpoint IP and connect.
This C40 unit was attached to a CUCM and worked through their Gatekeeper. We did a factory reset on the unit so we can relocate to our "Naked" IP network where it has a reachable IP address. However we can't get it to make any calls it simply says "Connecting" and sits there doing nothing.
The Troubleshooting->Diagnostics webpage says "The default call protocol is set to Auto, but system is not registered on that protocol".
I assume the C40 can direct-dial an IP like our earlier Polycomm and Tandberg units?
What settings should I use as DefaultCall Configuration? At the moment it is "auto".
In H323 Configuration I have;
Nat Mode set to Off.
Profile 1 CallSetup Mode set to Direct PortAllocation set to Dynamic
Authentication LoginName is blank Mode set to Off Password is blank
On System Configuration page in SystemUnit I have ContactInfo Type set to Auto.
I have no idea what I should put in E323Alias. I assume it can be left empty?
Help to configure for direct IP point-to-point dialing really appreciated.
I don't see anything wrong with your settings, try to set the default call protocol to H323 and see what happens. You should be able to leave the E164 and H323 alias blank, however if you want to put something in these fields you can. Have you been able to confirm that you can reach the external network from the endpoint?
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