is there any cts telepresence codec shutdown procedure?

[onur temel]

hello all,

is there any shutdown procedure for cts codec.

Because approximetly after each restart one of the codec is broken down.

thanks.

[Wayne DeNardi · Accepted solution]

It'd depend on what CTS you have.

Here's a guide for some of the 3000 Series: http://www-tss.cisco.com/eservice/compass/Telepresence/tasks/ShutDown_CTS_System.html

Wayne
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[onur temel]

thank you Wayne.

[onur temel]

hi Wayne again

is there any guide to restart 1100?

just cut off the whole power is enough?

thank you.