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Issues with Fullscreen mode in Cisco C40

I have a C40 that is connected on a video conference and whenever I hit presentation mode and choose in the local layout to be full screen, I still see the far participant on the screen as a small window.  This codec is connected to an A/V system. It's HDMI Output is going into a scalar.

I've tried the same exact codec with the same configuration on a TV directly connected to the TV's HDMI input and I can do the full screen without the small window for the remote participant.

Is this a configuration on the codec?  Any ideas?

1 REPLY
Cisco Employee

Issues with Fullscreen mode in Cisco C40

Hi,

Check your presentation source, if you use a 16:9 presentation source, you should get the full screen.  If you are using a 4:3 source, you will get the small window.

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