IX5000 via Conductor only 1 Screen only working

[Ashiq Thoduvayil]

Dear All

I have the following Situation:

If I made a Call via Conductor only 1 screen on the IX5000 is active, but in selfview i can see all the screen is connected and active.

call made - (IX5000,SX80,SX20,DX70) call Conference via --> Conductor -->TP 8710

conductor - conference template configured maximum screen 3

quality configured - fullhd multichannel

Any Idea or Input appreciated !

Regards,

Ashiq

[Alok Jaiswal]

Under the conference template in conductor under advanced setting have you enabled 

• Enable iX protocol 
• Multiscreen layout

I am assuming your call control is CUCM, check if you have enabled the below on the SIP Profile.

• Allow iX Application Media and Allow multiple codecs in answer SDP are checked
• SDP Transparency Profile is set to Pass all unknown SDP attributes

And on the CUCM under device settings multistream mode is set to AUTO.

Regards,

Alok

[Ashiq Thoduvayil]

Dear Alok,

Thanks for your response. I tried with after the changes made as per your comments , but the issue is same . I am able to see the self view for the 3 screen when calls are not there.

[Ashiq Thoduvayil]

dear Alok,

any update . kindly advise if anyother options i can try to work it.

Ashiq