There are many things that could cause Jabber to not be able to login successfully through MRA using Collab Edge. I would check out the following though:
Make sure that you have the traversal zone between the Expressway-E and Expressway-C setup for Force Encrypted so that is uses a TLS connection. Also make sure that both the Expressway-E and Expressway-C have the 'Unified Communications Services' option under SIP for the Traversal Zone set to 'Yes'.
If this is already configured, then it could be a few other things causing this, but based on the 403 error, this is most likely the issue.
I'm also not able to login to cisco Jabber MRA even from "ISO, Android ", my setup is CUCM 9.1.2 and IM version 9.1.1
but i already configure the Traversal Zone between the Expressway -E and Expressway -C to used TLS and is active between E and C it take littel time to make it TLS ON anyway, also i have Configure the "Unifed Cummincation manager " option to be "YES" under Traversal Zone.
the TLS verify mode On for Cisco IM and presence but when i try to did it for unified communication not accepet and say "Cannot connect to "My publisher name". TLS certificate validation failed
is there any requierd mor have to do to able to acess for cisco Jabber from outsied
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4