I have an issue with Lync 2010 and MCU integration. According to the Microsoft Lync 2010 and Cisco VCS Deployment guide for VCS 7.2 and Lync 2010, we created a static route to route MCU calls to the “Lync gateway” VCS so as to dial into the MCU Autoattendant. I am able to start a video call to the Autoattendant from Lync but the Lync dial-pad either disappears and/or the DTMF does not work. The Lync client displays “There was a problem sending the tone”. Has anyone came across this issue?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...