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MCU 5320 constantly reboot

v.rubtsov
Level 1
Level 1

HI.

In MCU 5320 amended media portal on SD.

MCU has been reset. After these steps are not MCU is loaded.

Constantly rebooting.

40  Copyright 2011, Cisco Systems, Inc. ***

hello from l2!

AMD ucode patch ID: 0000000000000000

exception_init

L2.Pico (LANGLEY) #V_P_2_15j: Wed Jul 18 11:29:07 BST 2012

        TANDBERG@BUILDMACHINE:LANGLEY

Checking system timer ... OK

EEPROM digest:

3c 00 9f 58 ce de de 21 e9 47 a4 2a d8 d8 52 a5

FreeUsbd v.0.1.2

USB code initialised

FIDDLESTICKS

init

Running app_hub app_l2

app

lib

lib_oob

lib_hpi

lib_com

lib_ddr

lib_xaui

lib_vcpu

lib_sbic

lib_emac

lib_edvt

Thu Sep 26,  13:33:04 2013

Last reboot: 0a (power failure)

GX image usbfs1a:gx.img not found

GX image : fat0:gx.img

..

GX version : AGX_FPGA_2_12_5

..........

PCIx reset done.

Press CTRL+C to interrupt L2 boot

kernel_boot(usbfs1a:kupgrade)

kernel_boot(usbfs2a:kupgrade)

kernel_boot(usbfs1a:kernel)

kernel_boot(usbfs2a:kernel)

kernel_boot(fat0:kupgrade)

kernel_boot(dd0:kernel)

kernel_boot(fat0:kernel)

....

No fat payload

Image version: V_F_5_15_25:/kernel

entrypoint 0xc0461eb0

KDB: debugger backends: ddb

KDB: current backend: ddb

Copyright (c) 1992-2011 The FreeBSD Project.

Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994

        The Regents of the University of California. All rights reserved.

FreeBSD is a registered trademark of The FreeBSD Foundation.

FreeBSD 8.2-RELEASE #V_F_5_15_25: Thu Aug  9 18:26:38 BST 2012

    TANDBERG@BUILDMACHINE:LANGLEY i386

Timecounter "i8254" frequency 1193182 Hz quality 0

CPU: AMD Unknown (1600.07-MHz 686-class CPU)

  Origin = "AuthenticAMD"  Id = 0x60fb2  Family = f  Model = 6b  Stepping = 2

  Features=0x78bfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CM

OV,PAT,PSE36,CLFLUSH,MMX,FXSR,SSE,SSE2>

  Features2=0x2001<SSE3,CX16>

  AMD Features=0xea500800<SYSCALL,NX,MMX+,FFXSR,RDTSCP,LM,3DNow!+,3DNow!>

  AMD Features2=0x11d<LAHF,SVM,ExtAPIC,CR8,Prefetch>

  TSC: P-state invariant

real memory  = 944766976 (901 MB)

avail memory = 897093632 (855 MB)

MPTable: <CODIAN   VOGON       >

FreeBSD/SMP: Multiprocessor System Detected: 2 CPUs

FreeBSD/SMP: 2 package(s) x 1 core(s)

cpu0 (BSP): APIC ID:  0

cpu1 (AP): APIC ID:  1

ioapic0: Changing APIC ID to 2

ioapic0: Assuming intbase of 0

ioapic1: Changing APIC ID to 3

ioapic1: Assuming intbase of 16

ioapic2: Changing APIC ID to 4

ioapic2: Assuming intbase of 32

ioapic0 <Version 1.1> irqs 0-15 on motherboard

ioapic1 <Version 1.1> irqs 16-31 on motherboard

ioapic2 <Version 1.1> irqs 32-47 on motherboard

prof_info loaded

pcib0: <MPTable Host-PCI bridge> pcibus 0 on motherboard

pci0: <PCI bus> on pcib0

pcib1: <MPTable PCI-PCI bridge> at device 0.0 on pci0

pci1: <PCI bus> on pcib1

pcib2: <MPTable PCI-PCI bridge> at device 13.0 on pci1

pci2: <PCI bus> on pcib2

vfx0: <Vogon FPGA> mem 0xfc200000-0xfc2fffff at device 4.0 on pci2

SERIAL NUMBER: SUK1714000G

vfx0: HIF revision: 2

vfx0: RX ring: count=1024 virtual=0xc4acb000 physical=0x374a4000

vfx0: TX ring: count=512 virtual=0xe43b4000 physical=0x01de6000

vfx0: [GIANT-LOCKED]

vfx0: [FILTER+ITHREAD]

eeprom0: <Vogon/Arthur EEPROM> on vfx0

oob0: <OOB network PCI interface> on vfx0

oob0: TX FIFO is 1024 words, RX FIFO is 1024 words

vfx_if0: <FPGA Ethernet MAC> on vfx0

vfx_if0: Altera MAC core revision a01

miibus0: <MII bus> on vfx_if0

brgphy0: <BCM5482 10/100/1000baseTX PHY> PHY 1 on miibus0

brgphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-m

aster, 1000baseT-FDX, 1000baseT-FDX-master, auto

vfx0: Ethernet address: 00:0d:7c:44:0f:3e

vfx_if1: <FPGA Ethernet MAC> on vfx0

vfx_if1: Altera MAC core revision a01

miibus1: <MII bus> on vfx_if1

brgphy1: <BCM5482 10/100/1000baseTX PHY> PHY 2 on miibus1

brgphy1:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, 1000baseT, 1000baseT-m

aster, 1000baseT-FDX, 1000baseT-FDX-master, auto

vfx1: Ethernet address: 00:0d:7c:44:0f:3f

fan0: <Fan speed controller> on vfx0

vfx_init_tx_ring 0xc0899a40 - ef 00000800 00000800 media_rx_ring

vfx0: attach done: devmode=00000000

atapci0: <ServerWorks HT1000 SATA150 controller> mem 0xfc100000-0xfc101fff irq 1

1 at device 14.0 on pci1

atapci0: [ITHREAD]

ata2: <ATA channel 0> on atapci0

ata2: [ITHREAD]

ata3: <ATA channel 1> on atapci0

ata3: [ITHREAD]

ata4: <ATA channel 2> on atapci0

ata4: [ITHREAD]

ata5: <ATA channel 3> on atapci0

ata5: [ITHREAD]

atapci1: <ServerWorks HT1000 SATA150 controller> irq 11 at device 14.1 on pci1

atapci1: [ITHREAD]

device_attach: atapci1 attach returned 6

atapci2: <ServerWorks HT1000 UDMA100 controller> port 0x1f0-0x1f7,0x3f6,0x170-0x

177,0x376 at device 1.1 on pci0

ata0: <ATA channel 0> on atapci2

ata0: [ITHREAD]

ata1: <ATA channel 1> on atapci2

ata1: [ITHREAD]

isab0: <PCI-ISA bridge> at device 1.2 on pci0

isa0: <ISA bus> on isab0

pci0: <base peripheral> at device 1.3 (no driver attached)

ohci0: <OHCI (generic) USB controller> port 0x1000-0x10ff mem 0xfc001000-0xfc001

fff irq 10 at device 2.0 on pci0

ohci0: [ITHREAD]

usbus0: <OHCI (generic) USB controller> on ohci0

ohci1: <OHCI (generic) USB controller> port 0x1400-0x14ff mem 0xfc002000-0xfc002

fff irq 10 at device 2.1 on pci0

ohci1: [ITHREAD]

usbus1: <OHCI (generic) USB controller> on ohci1

ehci0: <EHCI (generic) USB 2.0 controller> port 0x1800-0x18ff mem 0xfc003000-0xf

c003fff irq 10 at device 2.2 on pci0

ehci0: [ITHREAD]

usbus2: EHCI version 1.0

usbus2: <EHCI (generic) USB 2.0 controller> on ehci0

cpu0 on motherboard

powernow0: <PowerNow! K8> on cpu0

bios_sigsearch 243

device_attach: powernow0 attach returned 6

cpu1 on motherboard

powernow1: <PowerNow! K8> on cpu1

bios_sigsearch 243

device_attach: powernow1 attach returned 6

uart0: <Non-standard ns8250 class UART with FIFOs> at port 0x3f8-0x3ff irq 4 fla

gs 0x7030 on isa0

uart0: console (38400,n,8,1)

rtc_arthur0: <M41ST85 real-time clock via OOB> on isa0

Timecounters tick every 1.000 msec

usbus0: 12Mbps Full Speed USB v1.0

usbus1: 12Mbps Full Speed USB v1.0

usbus2: 480Mbps High Speed USB v2.0

ad0: 1907MB <2GB NANDrive D A204GA> at ata0-master PIO4

oob0: starting endpoint discovery

ugen0.1: <(0x1166)> at usbus0

uhub0: <(0x1166) OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus0

ugen1.1: <(0x1166)> at usbus1

uhub1: <(0x1166) OHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus1

ugen2.1: <(0x1166)> at usbus2

uhub2: <(0x1166) EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus2

uhub0: 2 ports with 2 removable, self powered

uhub1: 2 ports with 2 removable, self powered

oob_generic0: <OOB packet tester> at (08)

oob_regfile0: <OOB register file> at (10)

oob_regfile1: <OOB register file> at (04)

oob_generic1: <OOB packet tester> at (02-80)

oob_inp0: <Ingress network processor> at (20)

oob_inp0: API revision 3; 128 filters

oob_generic2: <Tilera HPI bus> at (02-02-08)

oob_generic3: <Tilera HPI bus> at (02-04-08)

oob_lcd0: <ST7529 LCD controller> at (02-08)

oob_lcd0: dimensions 240x96

oob_generic4: <SPI bus> at (02-10)

oob_generic5: <I2C bus via hub SCU> at (02-40)

oob_regfile2: <OOB register file> at (02-02-20)

oob_regfile3: <OOB register file> at (02-04-20)

oob_generic6: <SPI bus> at (02-02-04)

oob_generic7: <SPI bus> at (02-04-04)

oob_generic8: <I2C bus via compute card SCU> at (02-02-02)

oob_generic9: <I2C bus via compute card SCU> at (02-04-02)

SMP: AP CPU #1 Launched!

Root mount waiting for: usbus2

Root mount waiting for: usbus2

uhub2: 4 ports with 4 removable, self powered

Trying to mount root from ufs:ad0s2a

Mounting local file systems:.

Entropy harvesting: interrupts ethernet point_to_point kickstart.

Starting Network: lo0.

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384

        options=3<RXCSUM,TXCSUM>

        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x3

        inet6 ::1 prefixlen 128

        inet 127.0.0.1 netmask 0xff000000

Starting devd.

Clearing /tmp (X related).

Setting hostuuid: 3d639e82-26b0-11e3-abd1-000d7c440f3e.

Setting hostid: 0x65009725.

Loading stripe module

GEOM_STRIPE: Device extcflash created (id=1987084655).

GEOM_STRIPE: Disk ad0s4b attached to extcflash.

GEOM_STRIPE: Device rdwr created (id=4270661920).

GEOM_STRIPE: Disk ad0s4a attached to rdwr.

GEOM_STRIPE: Disk ad0s3b attached to extcflash.

GEOM_STRIPE: Device extcflash activated.

GEOM_STRIPE: Disk ad0s3a attached to rdwr.

GEOM_STRIPE: Device rdwr activated.

Starting file system checks:

/dev/ad0s2a: FILE SYSTEM CLEAN; SKIPPING CHECKS

/dev/ad0s2a: clean, 161367 free (23 frags, 20168 blocks, 0.0% fragmentation)

/dev/ad0s2b: FILE SYSTEM CLEAN; SKIPPING CHECKS

/dev/ad0s2b: clean, 7572 free (20 frags, 944 blocks, 0.3% fragmentation)

/dev/stripe/extcflash: FILE SYSTEM CLEAN; SKIPPING CHECKS

/dev/stripe/extcflash: clean, 121503 free (23 frags, 15185 blocks, 0.0% fragment

ation)

/dev/stripe/rdwr: FILE SYSTEM CLEAN; SKIPPING CHECKS

/dev/stripe/rdwr: clean, 16227 free (19 frags, 2026 blocks, 0.1% fragmentation)

Mounting late file systems:.

Hit Ctrl+C in the next 5 seconds to prevent mcu start

RUNNING MCU

net.inet.icmp.drop_redirect: 0 -> 1

** /dev/ad0s1

** Phase 1 - Read and Compare FATs

** Phase 2 - Check Cluster Chains

** Phase 3 - Checking Directories

** Phase 4 - Checking for Lost Files

44 files, 186136 free (23267 clusters)

hw.inp.enable: 0 -> 1

stack at 0xbfbfdcfc

133342.616 SYSTEM : Info : Cisco TelePresence MCU 5320 4.4(3.42) (Build 6.18(3.4

2)) starting

133342.685 SYSTEM : Info : device configuration successfully loaded

ssl init

net.inet.tcp.keepidle: 7200000 -> 60000

net.inet.tcp.keepintvl: 75000 -> 10000

133343.831 SYSTEM : Info : Disabling core dumps

133343.831 UPGRADE : Info : clearing local features cache

133343.832 CLUSTER : Info : feature enabled

133343.872 PIPELOG : Info : network control initialised

133343.878 NETWORK : Info : Initialising IP routes

133343.882 NETWORK : Info : Failed to read network services configuration; assum

ing default settings

133343.932 NETWORK : Info : activating ethernet Port A with auto-negotiation

133343.936 NETWORK : Info : Failed to read network services configuration; assum

ing default settings

133343.945 NETWORK : Info : activating ethernet Port A with auto-negotiation

133343.949 NETWORK : Info : Failed to read network services configuration; assum

ing default settings

133343.958 NETWORK : Info : deactivating port A IPv6

133343.959 NETWORK : Info : activating ethernet Port B with auto-negotiation

133343.972 NETWORK : Info : activating ethernet Port B with auto-negotiation

133343.983 NETWORK : Info : deactivating port B IPv6

133343.983 NETWORK : Info : activating ethernet Port A with auto-negotiation

133343.995 NETWORK : Info : activating port A IPv4 with DHCP

133344.033 NETWORK : Info : activating ethernet Port B with auto-negotiation

133344.045 NETCONF : Info : Starting DHCP on port A IPv4, managed

133344.046 NETWORK : Info : deactivating port B IPv4

133344.099 NETWORK : Info : deactivating port A IPv6

133359.075 UPGRADE : Info : Hardware compatibility: 00000022 / ffffffff

have video forward socket, port 50935

133359.160 USER_MANAGER : Info : 2 users present

133359.183 CUSTOMIZATION : Info : customisation configuration read; starting wit

h 1-off 2-off

133359.183 CUSTOMIZATION : Info : Doing customisation resources init

133359.314 SYSTEM : Info : default text tokens loaded - 6889 tokens (UTF-8 forma

t)

133359.324 RECORD_STORAGE : Info : record_storage module initialised

133359.325 CDR : Info : CDR storage available

133359.325 CDR : Info : Finding archived sections

133359.362 CDR : Info : Finding current sections

133359.754 RECORD_STORAGE : Info : Creating 2 files for CDR module

..

133359.923 CDR : Info : Creating new current sections

133400.373 CDR : Info : Current sections OK

133400.374 AUDIT : Info : Audit storage available

133400.375 SYSTEM : Info : Unique id initialised

133400.375 SYSTEM : Info : Unique id change thread starting

shell initshell init133400.375 SHELL : Info : Serial shell unsecured

133400.413 CAPABILITIES : Info : Creating 230 capability sets

MCU:> 133400.860 SIP : Info : SIP initialised

133401.068 AUTO_ATTENDANT : Info : initialised - 1 present

133401.082 API : Info : initialised database

133401.190 CONFERENCE : Info : initialising font support

133402.547 RECORD_STORAGE : Info : Creating 2 files for AUDIT module

..

133404.390 AUDIT : Info : Reading hashes of audit log

133404.390 AUDIT : Info : Calculating file hashes and checking against read hash

133404.390 AUDIT : Info : Completed Audit hash check

vfx_init_tx_ring 0xe43cd000 - 00 00000800 00000800 udph mmap ring

Looking for powered compute cards

==> Compute card 0 SCU at /dev/oob/02/02/02.com [00 01]

==> Compute card 1 SCU at /dev/oob/02/04/02.com [02 03]

compute 0 stat: 01

compute 1 stat: 01

tlr 0: probe okay

tlr 1: probe okay

tlr 2: probe okay

tlr 3: probe okay

multicast_boot: sending tlr_l05.bin

multicast_tlr_image: sent 1884 bytes

multicast_boot: sending tlr_l1.bin

multicast_tlr_image: sent 31352 bytes

multicast_boot: sending tlr_hv.bin

multicast_tlr_image: sent 845236 bytes

multicast_boot: sending tlr_hvfs.bin

multicast_tlr_image: sent 3871080 bytes

tlr 0: booted successfully

tlr 1: booted successfully

tlr 2: booted successfully

tlr 3: booted successfully

tlr 0: probe okay

tlr 1: probe okay

tlr 2: probe okay

tlr 3: probe okay

133429.074 SYSLOG : Info : sending IPv4 from default port

133429.074 SYSLOG : Info : sending IPv6 from default port

133444.574 HEALTH_MONITOR : Info : starting fan speed test

133454.674 HEALTH_MONITOR : Info : fan speed test successful

*** DSP 0 is dead: rebooting ***

XAUI_C0N: DOWN rx_freqlocked=9 rx_syncstatus=00

XAUI_C1N: DOWN rx_freqlocked=d rx_syncstatus=00

STACKING: DOWN rx_freqlocked=b rx_syncstatus=01

133457.750 SYSTEM : Info : shutdown monitor - shutdown initiated

133457.751 GATEKEEPER : Info : shutdown initiated

133457.751 GATEKEEPER : Info : shutdown complete

133458.254 SYSTEM : Info : shutdown process - all priority 100 handlers complete

133458.255 SYSTEM : Info : shutdown process - shutdown complete

Waiting (max 60 seconds) for system process `vnlru' to stop...done

Waiting (max 60 seconds) for system process `fastpath' to stop...done

Waiting (max 60 seconds) for system process `bufdaemon' to stop...done

Waiting (max 60 seconds) for system process `syncer' to stop...

Syncing disks, vnodes remaining...0 done

All buffers synced.

Uptime: 1m40s

Rebooting...

cpu_reset: Stopping other CPUs

2 Replies 2

Patrick Pettit
Cisco Employee
Cisco Employee

Hi.  Definetly looks like a problem with DSP 0.  I'd suggest you raise a case with TAC so we can check with our systems team to see whats up here. 

1) Provide about five minutes of console log output of the system rebooting if you can.

2) System version information.  Is this the latest MCU code?

If you do open a case, may require our next level team to look into it.  If you can, let me know your case number here. 

Thanks.

VR

Patrick

Dmitry Rudykin
Level 1
Level 1

Hello.
Has your problem been solved?