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Movi not connecting from outside

Hi Team,

I have a small Telepresence solution all set but still a little problem.

The Movi client works internally when I connect it to the VCS-Control and is able to talk to other endpoints.

The problem is when trying to connect the Movi client from the Internet to the VCS-Expressway (has a public IP).

Traffic gets to the VCS, but I don't see where to authenticate the Movi (locally or against LDAP).

In other words, the Movi client registers succesfully against the VCS-Control internally, but won't register against the VCS-Expressway from the outside (and is not a connectivity or filtering problem). I don't see how the VCS-Expressway is supposed to authenticate the Movi credentials.

Can someone point me in the right direction?

Thank you!

Federico.

3 REPLIES

Re: Movi not connecting from outside

Take a look at these threads, should clear up a few things (there are some other threads covering this as well):

https://supportforums.cisco.com/message/3425760#3425760

https://supportforums.cisco.com/message/3599742#3599742

This doc shows you the different authentication options and how to implement them - this is for X7.1:

http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Authenticating_Devices_Deployment_Guide_X7-1.pdf

/jens

Please rate replies and mark question(s) as "answered" if applicable.

Re: Movi not connecting from outside

Hi Federico,

If you still facing problem then do port here.. However i think what Jens has pointed out you should be able to solve it.

I would suggest to porxy the request from expressway to control and let control take care of registration part.

Thanks

Alok

Re: Movi not connecting from outside

Hi,

I'm still having the problem, but those are great links you sent me... I'm looking at those.

I should have an update shortly.

Thank you both!

Federico.

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