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New Member

New TMS Server Migration Template Problems

Hi All,

i have a problem with implementing Templates. They gave me always the Message in new TMS:

"An Xml error occurred. Details: Data at the root level is invalid. Line 1, position 1".

I cant implent some Templates on the endpoints. The Endpoint is mixed like C series and MXP's

Since to work with the new TMS Server , we've got this problem.

The Old TMS was a Appliance (TMS 13.1.2) and the new TMS is VM Win2008 Server(TMS 13.1.2).

 

any one has an idea?

THX

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: New TMS Server Migration Template Problems

Resolved

The problem was the custom command having an incorrect entry for setting the menupassword. By removing the costum command it was working fine.

We changed the entry from SystemUnit MenuPassword Set Password: xxxxx to

1234

And it was now working fine.

7 REPLIES
Cisco Employee

Re: New TMS Server Migration Template Problems

Hi Rasim

I got the TAC case you opened. I suggest we troubleshoot the issue over webex and when we solve it we can share the resolution here.

/Magnus

Sent from Cisco Technical Support iPhone App

New Member

Re: New TMS Server Migration Template Problems

Hi Magnus,

tomorrow?

THX

Best Regards

Mit freundlichen Grüßen

Rasim Yigit

System Engineer

Professional Service

Dimension Data Germany AG & Co.KG

In den Schwarzwiesen 8

61440 Oberursel

Büro: +49 (6171)977244

Fax: +49 (6171)977150

Mobile: +49 (174) 3299142

rasim.yigit@dimensiondata.com

For further information about Dimension Data, please go to www.dimensiondata.com/de<>

Cisco Employee

Re: New TMS Server Migration Template Problems

Yes.

Sent from Cisco Technical Support iPhone App

New Member

Re: New TMS Server Migration Template Problems

I will send you tomorrow a time, because im not sure now , when I’m tomorrow available

THX

Best Regards

Mit freundlichen Grüßen

Rasim Yigit

System Engineer

Professional Service

Dimension Data Germany AG & Co.KG

In den Schwarzwiesen 8

61440 Oberursel

Büro: +49 (6171)977244

Fax: +49 (6171)977150

Mobile: +49 (174) 3299142

rasim.yigit@dimensiondata.com

For further information about Dimension Data, please go to www.dimensiondata.com/de<>

New Member

Re: New TMS Server Migration Template Problems

Hi Magnus, are you have Time now ?

Danke

Gruß Rasim

iPhone4s gesendet

Am 10.04.2012 um 17:17 schrieb "mohm" >:

Home<>

Re: New TMS Server Migration Template Problems

created by Magnus Ohm<> in TelePresence - View the full discussion<>

Cisco Employee

Re: New TMS Server Migration Template Problems

Resolved

The problem was the custom command having an incorrect entry for setting the menupassword. By removing the costum command it was working fine.

We changed the entry from SystemUnit MenuPassword Set Password: xxxxx to

1234

And it was now working fine.

New Member

Re: New TMS Server Migration Template Problems

Hi,

it works.

Thank you very much

Bye

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