04-08-2012 03:44 AM - edited 03-17-2019 11:01 PM
Hi All,
i have a problem with implementing Templates. They gave me always the Message in new TMS:
"An Xml error occurred. Details: Data at the root level is invalid. Line 1, position 1".
I cant implent some Templates on the endpoints. The Endpoint is mixed like C series and MXP's
Since to work with the new TMS Server , we've got this problem.
The Old TMS was a Appliance (TMS 13.1.2) and the new TMS is VM Win2008 Server(TMS 13.1.2).
any one has an idea?
THX
Solved! Go to Solution.
04-11-2012 01:15 AM
Resolved
The problem was the custom command having an incorrect entry for setting the menupassword. By removing the costum command it was working fine.
We changed the entry from SystemUnit MenuPassword Set Password: xxxxx to
And it was now working fine.
04-10-2012 08:04 AM
Hi Rasim
I got the TAC case you opened. I suggest we troubleshoot the issue over webex and when we solve it we can share the resolution here.
/Magnus
Sent from Cisco Technical Support iPhone App
04-10-2012 08:12 AM
Hi Magnus,
tomorrow?
THX
Best Regards
Mit freundlichen Grüßen
Rasim Yigit
System Engineer
Professional Service
Dimension Data Germany AG & Co.KG
In den Schwarzwiesen 8
61440 Oberursel
Büro: +49 (6171)977244
Fax: +49 (6171)977150
Mobile: +49 (174) 3299142
rasim.yigit@dimensiondata.com
For further information about Dimension Data, please go to www.dimensiondata.com/de<>>
04-10-2012 08:16 AM
Yes.
Sent from Cisco Technical Support iPhone App
04-10-2012 08:20 AM
I will send you tomorrow a time, because im not sure now , when I’m tomorrow available
THX
Best Regards
Mit freundlichen Grüßen
Rasim Yigit
System Engineer
Professional Service
Dimension Data Germany AG & Co.KG
In den Schwarzwiesen 8
61440 Oberursel
Büro: +49 (6171)977244
Fax: +49 (6171)977150
Mobile: +49 (174) 3299142
rasim.yigit@dimensiondata.com
For further information about Dimension Data, please go to www.dimensiondata.com/de<>>
04-10-2012 11:55 PM
Hi Magnus, are you have Time now ?
Danke
Gruß Rasim
iPhone4s gesendet
Am 10.04.2012 um 17:17 schrieb "mohm"
Home<>>
Re: New TMS Server Migration Template Problems
created by Magnus Ohm<> in TelePresence - View the full discussion<>>>
04-11-2012 01:15 AM
Resolved
The problem was the custom command having an incorrect entry for setting the menupassword. By removing the costum command it was working fine.
We changed the entry from SystemUnit MenuPassword Set Password: xxxxx to
And it was now working fine.
04-11-2012 03:28 AM
Hi,
it works.
Thank you very much
Bye
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