02-06-2012 04:58 AM - edited 03-17-2019 10:47 PM
Hi,
Does someone have a password recovery procedure for the new TCS HW running version 5.2?
It arrived with an unknow password and restoring to factory defaults don`t change the password.
Thanks
Solved! Go to Solution.
02-06-2012 05:12 AM
Hello,
Did you try cisco123
Justin
02-06-2012 05:12 AM
Hello,
Did you try cisco123
Justin
02-06-2012 05:27 AM
Yes, with Administrator user.
And many other combinations too (using Cisco, Tandberg, etc with and without capitals)
Maybe someone changed from default before the delivery, becasue on the Quick start Guide say that the password will be prompted on the serial interface on first install.
tks
02-06-2012 01:25 PM
The password is the serial number of the tcs.
Sent from Cisco Technical Support iPhone App
02-07-2012 03:25 AM
Sorry, s/n neither.
I opened a SR on Cisco TAC to sent us a procedure and file for password recovery.
02-07-2012 09:56 AM
Procedure Sent, problem solved. Cisco generates a file to use in a usb stick that allow a command to reset the password.
Thanks for the answers.
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