Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Polycom HDX managed by TMS get bad phonebook

I have a polycom HDX that is managed by TMS.  This Polycom is on ISDN, so it needs to get a phonebook from TMS that has the ISDN GW and the alias in order to utilize TCS-4 dialling.  For example, what the HDX systems get is 555-5551212#9999, while it should be getting 555-5551212##9999.  The Polycom Viewstation FX codecs we have get the correct phonebook, but not the HDX.

I have been trying to work on the ISDN to IP dial plan on my Cisco Telepresence ISDN GW 3241, but I cannot come up with a string that will make the call go through. 

Does anyone know how I can make this work?

Everyone's tags (2)
812
Views
0
Helpful
0
Replies
CreatePlease login to create content