Polycom & TMS

[Justin Ferello]

All,

Do I have to enable SNMP on any Polycom for it to work with TMS?         

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com       

[Bob Fitzgerald]

Hey there Justin,

For the HDX;

SNMP Community Name - set to a value listed in Cisco TMS’s list of SNMP community names.

Enable Remote Access must be enabled for Web, Telnet, and SNMP.

For the VSX

The SNMP community name of the system must be listed in TMS’s list of community names for the device to be added or discovered.

The SNMP Console IP should be the IP of the TMS server for TMS to collect SNMP Traps.

Network;

SNMP- UDP Port 161 both directions

SNMP Traps – UDP Port 162 outbound

Notes/Limitations

Some configuration changes in Polycom HDX/VSX systems require the system reboot immediately for the change to take effect. This reboot may cause settings changes to take longer to complete or may cause the endpoint to appear unreachable temporarily. Examples include changes to SNMP or DNS settings.

The jury seems to be out on whether VSX endpoints are supported by TMS after TMS13 since the Product Support Document hasn't been updated to include them.

Thanks!

[mahkrish]

Hi Justin, also refer to the complete list of ports to be available to work with polycom EP's.

HTH.

BR/Mahesh Adithiyha