I ran the software the CC1.5.0_MAC_RC3.app for MAC and it prompted me to load XQuartz, so I installed and ran the CC1.5.0_MAC_RC3.app again and it displayed the update window. I clicked on the update button. It opened a console window and entered my password. I received an error
Cosmos Upgrade failed.
Please, Connect the PrecisionHD USB Camera for firmware upgrade
I restarted to switched to the PC side. The automatic load of drivers failed after logging in. I checked the device manager to see a USB caution symbol and disabled (deleted) it. I reattached the USB cable and a pop up saying the device failed appeared again but no USB caution in Device manager. After loading the CC1.5.0.exe I received the same failed message that the update failed.
I didn't notice if the light ever turned green again after the first time and before installing stuff. The light is always yellow now. The camera now doesn't show on the list in any program.
Can anyone tell me how to get this camera to work?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...