Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Presentation issue TC6.3.0

Hi all,

We found that we can't display XGA resolution presentation when we choose layout for presentation as Overlay and Single in a call.

It can easily reproduce with the procedure as follows.

1. Connect to a farend endpoint.

2. Start Presentation by a PC with XGA resolution.

3. Push Layout button on remote control and change layout for presentation to Overlay or Single.

   (In Equal and Prominent, it can display the PC screen)

In addition when we use HD resolution presentation source, this does not happen.

Does anybody know if this will be fixed in later software update?

Best Regards,

Kotaro Hashimoto

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Presentation issue TC6.3.0

Hi,

I can see the same issue as what you describe in lab.   Both in TC6.3 and TC7.0.1.

But I have tested with TC7.0.2 beta1 and do not see this issue anymore.

In the mean time, if you need this, I suggest you use TC6.2.1 first.

regards,

11 REPLIES

Presentation issue TC6.3.0

Well, TC7.01 is out, don't know if it's fixed, but take a look at the release notes:

http://www.cisco.com/en/US/docs/telepresence/endpoint/software/tc7/release_notes/tc-software-release-notes-tc7.pdf

/jens

Please rate replies and mark question(s) as "answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.
New Member

Presentation issue TC6.3.0

Thank you for your information, Jens.

I upgraded our SX20 to TC7.0.1 and tried, but unfortunately the issue is not fixed

Best Regards,

Kotaro Hashimoto

Silver

Presentation issue TC6.3.0

SX20 HDMI and DVI input support formats up to maximum 1920*1080@60fps (HD 1080p60), including

640*480

720*480

720*576

800*600

848*480

1024*786 XGA

1152*864

1280*720

1280*768

1280*800

1280*960

1280*1024

1360*768

1366*768

1400*1050

1440*900

1680*1050

1920*1080

Silver

Presentation issue TC6.3.0

Hi Kotaro,

i was able to share my PC as presentation on XGA ( 1024 * 768) on TC 6.3.0 on single and overlay layouts.

and it works fine.

New Member

Presentation issue TC6.3.0

Hi Amit,

Thank you for your information.

I know that SX20 supports XGA.

I guess you saw presentation on a display connected with farend endpoint.

Could you see your presentation on your local display directly connected with the SX20?

This issue happend on the local display.

Best Regards,

Kotaro Hashimoto

Silver

Presentation issue TC6.3.0

Hi Kotaro,

presentation was available on local as well as on far end during the call with layout as single and overlay

Silver

Presentation issue TC6.3.0

what is the video monitor role set on SX20 and output HDMI ?

New Member

Presentation issue TC6.3.0

Hi Amit,

We use "single" monitor for HDMI1 set as "first" as follows.

xConfiguration Video Layout DisableDisconnectedLocalOutputs: "On"

xConfiguration Video Layout Engine LocalMode: "Enabled"

xConfiguration Video Layout LocalLayoutFamily: "Auto"

xConfiguration Video Layout PresentationDefault View: "Default"

xConfiguration Video Layout RemoteLayoutFamily: "Auto"

xConfiguration Video Layout ScaleToFrame: "MaintainAspectRatio"

xConfiguration Video Layout ScaleToFrameThreshold: "5"

xConfiguration Video Layout Scaling: "On"

xConfiguration Video MainVideoSource: "1"

xConfiguration Video Monitors: "Single"

xConfiguration Video OSD AutoSelectPresentationSource: "On"

xConfiguration Video OSD CallSettingsSelection: "On"

xConfiguration Video OSD EncryptionIndicator: "Auto"

xConfiguration Video OSD InputMethod Cyrillic: "Off"

xConfiguration Video OSD InputMethod InputLanguage: "Latin"

xConfiguration Video OSD LanguageSelection: "On"

xConfiguration Video OSD LoginRequired: "Off"

xConfiguration Video OSD MenuStartupMode: "Home"

xConfiguration Video OSD MissedCallsNotification: "On"

xConfiguration Video OSD Mode: "On"

xConfiguration Video OSD MyContactsExpanded: "Off"

xConfiguration Video OSD Output: "1"

xConfiguration Video OSD TodaysBookings: "Off"

xConfiguration Video OSD VirtualKeyboard: "UserSelectable"

xConfiguration Video OSD WallPaperSelection: "On"

xConfiguration Video Output HDMI 1 CEC Mode: "Off"

xConfiguration Video Output HDMI 1 MonitorRole: "First"

xConfiguration Video Output HDMI 1 OverscanLevel: "None"

xConfiguration Video Output HDMI 1 RGBQuantizationRange: "Full"

xConfiguration Video Output HDMI 1 Resolution: "Auto"

xConfiguration Video Output HDMI 2 CEC Mode: "Off"

xConfiguration Video Output HDMI 2 MonitorRole: "Second"

xConfiguration Video Output HDMI 2 OverscanLevel: "None"

xConfiguration Video Output HDMI 2 RGBQuantizationRange: "Full"

xConfiguration Video Output HDMI 2 Resolution: "Auto"

xConfiguration Video PIP ActiveSpeaker DefaultValue Position: "Current"

xConfiguration Video PIP Presentation DefaultValue Position: "Current"

xConfiguration Video Selfview: "Off"

xConfiguration Video SelfviewControl AutoResizing: "On"

xConfiguration Video SelfviewDefault FullscreenMode: "Current"

xConfiguration Video SelfviewDefault Mode: "Current"

xConfiguration Video SelfviewDefault OnMonitorRole: "Current"

xConfiguration Video SelfviewDefault PIPPosition: "Current"

xConfiguration Video SelfviewPosition: "LowerRight"

xConfiguration Video Wallpaper: "Waves"

Best Regards,

Kotaro Hashimoto

Cisco Employee

Presentation issue TC6.3.0

Hi,

I can see the same issue as what you describe in lab.   Both in TC6.3 and TC7.0.1.

But I have tested with TC7.0.2 beta1 and do not see this issue anymore.

In the mean time, if you need this, I suggest you use TC6.2.1 first.

regards,

New Member

Presentation issue TC6.3.0

This issue may be fixed in TC7.0.2 , as BugID:CSCul79409.

New Member

With TC7.1.2 on c40 I still

With TC7.1.2 on c40 I still experience the issue - or the Cisco "fix".

4:3 resolution presentation in overlay layout does not actually overlay, but picture outside picture similar to prominent layout.

16:9 (or any widescreen) resolution presentation in overlay layout does overlay like expected.

The case (CSCul79409) shows as fixed. Not sure if this is Cisco's resolution - not have the overlay layout overlay for 4:3 presentations!

720
Views
5
Helpful
11
Replies
CreatePlease login to create content