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Problems with a VCS-E

i have a problem wiht the VCS-E when the MOVI users try to register, the VCS-C register the MOVI users.

I try to do this routes.

Destination     Gateway         Genmask         Flags Metric Ref    Use Iface UGH   0      0        0 eth0 UGH   0      0        0 eth0     *        U     0      0        0 eth1   *        U     0      0        0 eth0

default         UG    0      0        0 eth0

first i can´t delete the route number 1

Second i don´t know to do as this route.

Destination Gateway Genmask Flags Metric Ref Use Iface

default UGH 0 0 0 eth0

I hope, that you helpme.


Everyone's tags (2)

Problems with a VCS-E

First of all, this is the routing table of a VCS-E with a dual interface option right?

At least that would be the only one which should give you such a routing table.

If you added routes / interfaces manually, first of all reboot the vcs, try the following

and in worst case if you cant get rid of it ask here again or try a factrory default reset

and start from scratch.

You shall not modify the routes / interfaces as root!

Login as an admin or with tsh and use the xconfig / xcommand to modify the routes.

Please look in the admin guide to find out more:

In short, with:

xConfiguration IP Route

you can list the routes, with:

xCommand RouteDelete

"Deletes a route."

             RouteId(r): <1..50> "The index of the route to be deleted."

you can delete them, with:

xCommand RouteAdd

"Adds and configures a new IP route (also known as a static route)."

             Address(r): < 1=""> "Specifies an IP address used in conjunction with the prefix length to determine the network to which this route applies."

             PrefixLength(r): <1..128> "Specifies the number of bits of the IP address which must match when determining the network to which this route applies. Default: 32"

             Gateway(r): < 1=""> "Specifies the IP address of the gateway for this route."

             Interface: "Specifies the LAN interface to use for this route. Auto: the VCS will select the most appropriate interface to use. Default: Auto"

add them and with

xConfiguration IP Gateway:

"Specifies the IPv4 gateway of the VCS. Note: you must restart the system for any changes to take effect. Default:"

add the default gateway

From what I see in your posting your ip on interface eth0 must be in the range,

so you will not be able to add a default route to on that anyhow.

Easiest is if you grab yourself somebody in your company with linux and/or network knowledge.

Besides the routing there are a lot of other issues which can kick in. From basic configuration issues,

dual interface trouble up to firewall / ALG craziness.

Regarding the generic configuration take a look at the

Cisco TelePresence Video Communication Server Basic Configuration Cisco VCS Control with Cisco VCS Expressway Deployment Guide

found at:

I guess Andreas might also have some tips to add.

Good luck

Always remember everything you do is at your own risk, modifying the network can also lock you

out, so being physical on site or have a serial connection to the VCS is highly recommended,

as well as to store xconfig / xstatus / keys / backups before doing anything.

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