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New Member

Question on TC Console

Dear Expert

Want to double confirm is TC Console only work on C40, C60 And C90?

I have a SX 20 with TC6.1.2 and TC Console 6.1

When I try to connect to SX20 with TC Console, TC Console said SX 20 is not supported.

Please advise.

Thank you.

Best Regards

Tung Chan

  • TelePresence
2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Question on TC Console

Hi Taung Chan,

TC codec is for intigrator codec C 40 , C 60 and C 90 . It will not work with C 20 , SX 20 .

Check further detail on.

https://developer.cisco.com/web/telepresence-developer/tools/integrators/tc-console

hth

Kind regards,

Dharmmesh

Re: Question on TC Console

Hi,

In addition to what Dharmmesh stated, be aware that, for C40, you can only edit the audio Console, you cannot create custom video layout families for C40, only for C60 and C90.

Regards

Paulo Souza

Please rate replies and mark question as "answered" if applicable.

Paulo Souza Was my response helpful? Please rate useful replies and remember to mark any solved questions as "answered".
4 REPLIES
Cisco Employee

Question on TC Console

Hi Taung Chan,

TC codec is for intigrator codec C 40 , C 60 and C 90 . It will not work with C 20 , SX 20 .

Check further detail on.

https://developer.cisco.com/web/telepresence-developer/tools/integrators/tc-console

hth

Kind regards,

Dharmmesh

Re: Question on TC Console

Hi,

In addition to what Dharmmesh stated, be aware that, for C40, you can only edit the audio Console, you cannot create custom video layout families for C40, only for C60 and C90.

Regards

Paulo Souza

Please rate replies and mark question as "answered" if applicable.

Paulo Souza Was my response helpful? Please rate useful replies and remember to mark any solved questions as "answered".
New Member

Re: Question on TC Console

Dear Paulo

Thank you for your help and reminder!

Best Regards

Tung Chan

New Member

Re: Question on TC Console

Hi Dharmmesh

Thank you for your help again!

Best Regards

Tung Chan

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