QuickSet C20 (Software: TC5.0.0.273156) in 8.6.2.20000-2 Communications Manager using the SIP protocol.

[Luciane de Medeiros Batista]

All,

I am trying to register a QuickSet C20 with the following scenario:

Registration endpoint C20 (Software: TC5.0.0.273156) in 8.6.2.20000-2 Communications Manager using the SIP protocol.

My URI format is: 89915@X.X.X.X (IP of the CUCM)

I've tried various settings in CUCM and QuickSet C20, but without success.

Status in CUCM:

Registration: Unknown
IP Address: Unknown

Status in QuickSet C20:

Failed / registration failed. Unprotected. Unverified.

Note: The QuickSet C20 gets the correct IP address.

Can anyone help me?

Awaiting,

Luciane de Medeiros

[Martin Koch · Accepted solution]

I would try to use one of the following software version:

   cmterm- s52000tc5_1_0_280662.cop.sgn

Downloadable at:

http://www.cisco.com/cisco/software/release.html?&mdfid=283613658&catid=280789323&softwareid=280886992&release=TC5.1.0-CUCM&rellifecycle=&relind=AVAILABLE&reltype=all

Besides that I would look at:

   http://www.cisco.com/en/US/products/ps11424/prod_maintenance_guides_list.html

Especially:

   http://www.cisco.com/en/US/docs/telepresence/endpoint/codec-c-series/tc5/administration_guide/cts_endpoint_administration_ucm86_quick_start_guide_tc51.pdf

[Luciane de Medeiros Batista]

Martin Koch,

It's Working.

Thank you so much,

Luciane de Medeiros