09-22-2013 12:53 PM - edited 03-18-2019 01:50 AM
Hi,
In our VC Infrastructure we have 10 end pointsand the following components.
In the current configuration the End-points can make a singe call.If it call the TCS for recording the first call go oh HOLD.We dont have multisite license on End points.
Is there any way I can achive the recording without Multisite licesnse?
09-22-2013 01:09 PM
Hi,
In order to record a call in TCS having more than one participant, you need to host the multipoint conference either using the endpoint (if it supports and have multisite enable) or using MCU. TCS has no multipoint resource, therefore, you should host the conference out of TCS, so that TCS will receive one single call from the multipoint host.
In your case, as your endpoints don't have multisite feature, you can host the conference in your MCU, then you add TCS as a participant in your MCU's meeting, so that you will be able to record the multipoint conferences.
Regards
Paulo Souza
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09-23-2013 01:06 PM
Hi Paulo,
Thank you very much for your support.
Can we achive it threw Multiway?If its possible do we need to adda nay aditional components or licenses?
Thank you!
09-23-2013 01:18 PM
If you don't already have the multiway option key on your codecs, than you'd have to purchase those keys. Or else use your MCU to bridge all the participants and TCS together. Either way, as Paulo mentioned, using a multiway enabled codec or MCU will get you the desired result you want.
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