an other way to get control back is by using putty and make a SSH connection using the IP adress of the codec and use the API commands in the manual.
login as: admin
depending of the software version on the codec and the way the codec is setup, you don't need a password
or the use the default password: TANDBERG
When you are connected you can use these commands.
xCommand SystemUnit AdminPassword Set Password:NEWPASWORD
Set an administrator password to restrict access the codec. After a restart of the codec this password will also apply to the web interface.
xCommand SystemUnit MenuPassword Set Password:NEWPASSWORD
Set a menu password to restrict access to Administrator Settings menu. If you have a remote control the password can also be set from the on screen menu. If you have a Cisco TelePresence Touch controller the menu password is set from the command line interface
IF you cannot connect by IP you can use your PC and a RS232 extention cable using the (free) RS232 port on the codec
Start up Putty and select RS232 connection.
Use speed: 38400.
Connection parameters for the COM port: Data bits: 8; Parity: None; Stop bits: 1; Flow control: None
I guess that the external company only changed the ADMIN passwords on your C60s and you managed to log in as ROOT. Logging in as admin gives you the TANDBERG SHell as login shell. However if you log in as a root user you are presented with a normal unix-style shell. From root shell you can start TANDBERG shell using tsh or tshell. Very convinient.
This can ofcourse be seen a hassardous backdoor into your systems. So TANDBERG/Cisco has changed this behaviour with the later releases of TC software. If you upgrade to TC4 or TC5, the root account will be disabled. All you have then is the admin user to log in to the codec. This is ofcourse the default for new systems delivered with TC4 or TC5.
From the API logged in as admin, you have the control to enable the root account and set a password to it using the newly introduced command "systemtools rootsettings on " .
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