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New Member

Regarding the 4X camera issue…

Can you provide me a link to a bulletin of some kind that I could forward to our customers advising them to make sure they upgrade to TC5.1.2 BEFORE their 4X cameras goes defect? Do I have CISCO’s authorization to do so?

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Cisco Employee

Regarding the 4X camera issue…

You can find information from https://supportforums.cisco.com/docs/DOC-25123.

Official Field Notice plan to be released on 2-July (might have some delay on this) from Cisco Web Site.

New Member

Regarding the 4X camera issue…

Thank you... Unfortunatly, it isn't quite what I am looking for. To me, this is a technical bulletin reserved for technician who know what they are doing. What I'm looking for is a document that I can send my customers to advise them to upgrade their systems to TC5.1.2 because of a known issue with the CISCO 4x Camera. If I send them this document, it will just get them confused....

Cisco Employee

Re: Regarding the 4X camera issue…

The Field Notice that plan to be released next week should cover what you are looking for.

Usually Field Notice contain following information.

  • Affected Products
  • Details
  • Vulnerability Scoring Details
  • Impact
  • Software Versions and Fixes
  • Workarounds
  • Obtaining Fixed Software
  • Exploitation and Public Announcements
  • Status of This Notice: Final
  • Distribution
  • Revision History
  • Cisco Security Procedures
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