With the upgrade to TC7.2.0 on my SX and EX units, I find that the procedure I used to use no longer works.
In the past to get the device's favorites and share them from device to device, I could enable root access and then pull and push a directory file to the unit.
Now, there is a new remotesupport account that is created with a key that only Cisco TAC can decode to get the password to connect to the unit.
I will not ask who's bright idea this was but it is not acceptable.
Is there a work around to fix this?