Could you please let me know what endpoint you are trying to do this with? I can see in the screenshot you have created a dialout template. But you have not selected any endpoint in here. Is that on purpose? (Under basic connection settings) It's several ways you can configure the template but I'm not sure I'm following your description.
C series does not support DTMF tones in the dial string for sure. Even though it's possible to type it in on the latest version. This will be corrected in the next version of TMS where it successfully reports if the system does not support DTMF tones.
I just need some more information about what exactly you want to do here. Most importantly what endpoint model are we talking about and what software is it running?
sorry, I think not properly explained the whole environment and what I need.
I have a Cisco infrastructure:
IP-ISDN GW 3241
VCS Control Cluster
VCS Expressway Cluster
and several types of endpoints
VSX 7000, VSX7000e and VSX 8000 all running in version 9.0.6
HDX 7000 and HDX 8000 all running in version 3.0.2
C20 all running in version TC18.104.22.1687695
There are serveral conferences running in the MCU all protected by a PIN code. We use TMS as booking tool. What I need is to schedule a call from the terminal to the conference so that in TMS I can set the destination number and PIN.
I hope I have clarified the situation that I have and what I need
This should work fine I have tested this and I was able to book calls from TMS using templates to an MCU pin protected or to webex meeting and the DTMF string was sent out without any problem
In your case, looking at the printscreen you try to send "1234" as DTMF tones. If this is not working, make sure that the far end device does not require an aditional "#" at the end , or something simmilar. If this is the case, the DTMF string should be 1234#
I tried it with and without "#" and it doesn´t work. The number of my conference is 18340675009, the prefix of the MCU is 1834067 and the PIN is 1234. Using the template, the endpoint only connects the Autoatendant and it ask for the destination conference...
I have tested this in our lab and I get to the same result
Even if I ask on the template to the C series to dial "conference number" followed by the "dtmf" string , the C series by design can only send the "conference number" and the complete sequence (number + dtmf)
This is not a bug as for the C series as Magnus mentioned previously DTMF tones are not supported in the main dial string. They can only be sent by a separate command (xcommand dtmf: ) however this is not done by TMS as it's currently designed
I would strongly recommend to further address this as a feature request and based on the business impact that this functionality has it over your business this will be considered for further sw releases
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...