10-09-2017 04:35 PM - edited 03-18-2019 01:31 PM
We have a bunch of the new Spark Room Kits, and on some endpoints we are receiving a PeopleCount of -1. What does this mean?
People counting out of call is enabled, people presence detection is on.
10-18-2017 09:47 AM
"-1" means People Count feature doesn't work something reason.
Check PeopleCoutnOutOfCall: On .
The default is Off and PeopleCount only works for Self-View, In Call and Diagnostic mode.
CE9.1 is required for PeopleCountOutOfCall.
P.104
07-19-2019 08:57 AM
Hello, please see attached video below.
It looks like when it reports -1 the system is going into standby.
https://www.youtube.com/watch?v=1arzDxA7WXU
05-18-2020 01:03 AM
Will this feature work for on-prem registered Room kit device or only cloud registered?
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: