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SX 20 connect with polycom HDX 7000 but video not coming only audio listenable..

Hi Cisco Team,

I Have SX20 & polycom HDX 7000. i m facing the issue that I video calling each other SX20 connect with HDX 7000 but only audio not coming video. 

please guide to me what is issue in this.

 

waiting for your reply.

 

Thanks

  • TelePresence
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